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Privacy Policy


The Spirit of Christmas

Privacy Statement

Applicable Web Sites The privacy Statement set forth below applies to The Spirit of Christmas's Web sites and other authorized sales and marketing activities conducted in Canada.

We’re Committed to Safeguarding Your Privacy The Spirit of Christmas is a company committed to celebrating holidays, special days and every day.. We respect your right to privacy. We believe that your personal information, including your purchases, e-mail address, billing and shipping addresses, telephone numbers, and credit card information, belongs to you. We will use this information to complete your purchases. We want to use this information to make your encounter with us more informative, and to tell you about the wonderful products and opportunities available with The Spirit of Christmas. If you prefer we not contact you, we provide opportunities for you to opt out.

The Information We Collect & How We Use It The information we receive depends on what you do when you visit our sites. The Spirit of Christmas will not collect or retain any information about you personally (that is, your name, address, telephone number or e-mail address) unless you choose to provide it to us. On some pages, you can choose to make requests or submit additional information at your discretion.

When you visit our site to read or download information, we collect and store only the following: the name of the domain from which you access the Internet (for example, aol.com, if you are connecting from an America Online account), the date and time you access our site, and the Internet address of the web site from which you linked directly to our site. We use this information to measure the number of visitors to the different sections of our site and to help us make our site more useful to visitors.

All information collected, aside from your Internet Provider address, is voluntarily submitted at your option. We only require information if you choose to order products online, search online, or otherwise contact us online. We hold your information confidential and we will take all reasonable steps to protect your information from unauthorized access. We do not sell, rent or lend any of our customers’ information, including lists of e-mail addresses, to others.

Use Information provided in a purchase will be used to complete the transaction using normal retail methods. Information provided in a purchase or in a request for information will also be used to contact you with news of our products and opportunities for extra income. Your information may also be combined with the information of others in an aggregated basis, without personally identifying information. This combined information may be used by The Spirit of Christmas or a third party to guide us in improving our products and services (including our Web sites and catalogs), or for general business purposes (such as forecasting production).

Collection Our Web site(s) may include the ability for you to purchase products online. When you make a purchase, we ask for your name, billing and shipping addresses, e-mail address, telephone numbers and credit card information (type, number, and expiration date. We also collect information on your purchase (such as date, amount and products).

Our Web site(s) may also have various contests, surveys and other events. To join in these activities we typically ask for your name, billing and shipping addresses, e-mail address and telephone numbers. We may ask for other personal information on a voluntary basis. We also have opportunities for you to contact us. Again, we typically ask for your name, billing and shipping addresses, e-mail address and telephone number, plus any comments or questions you may have.

Our Web sites may also provide opportunities for you to e-mail information, such as product information, to a friend. This information is used only to e-mail the desired information, and is not retained by The Spirit of Christmas.

Our Web sites may also include additional services. Some are provided by third parties. These services may require information in order to service your needs (such as your address). While we do not control these third parties, we ensure that they are contractually bound to use the information only for authorized purposes. We may also participate in Affiliate programs, which may provide you with additional optional services or benefits.

Use Information provided via an online purchase will be used to complete your transaction using normal retail methods. Information provided in a purchase, in joining our activities or in requests for information will also be used to contact you with news of our products. This combined information may be used by The Spirit of Christmas or a third party to guide us in improving our products and services (including our Web sites and catalogs), or for general business purposes (such as forecasting production).

To Opt Out You may edit or completely remove your The Spirit of Christmas registration at any time by clicking here. In certain requests for information there is a box to check if you do not wish to be contacted. If you check it, we will not contact you. In any of our e-mails you receive from The Spirit of Christmas, there will be instructions for unsubscribing from our contact list. If you ask to be removed, you will be. To unsubscribe now, click here. You may also request to review or change your information by contacting our Customer Care department by e-mail, or mail at The Spirit of Christmas, 133 Banff Ave, Banff AB, Canada T1L 1C4. To better protect the security and integrity of your information, we also verify identity by requesting your full name, bill to address and e-mail address before granting access or making corrections to your information.

Use of Cookies "Cookies" are very small text files your Web browser stores on your computer when you visit some Web sites. It is your identification card, and cannot be executed as code or deliver viruses. It is uniquely yours and can only be read by the site that gave it to you.

Our cookies help make it easier for you to use our Web sites and to help us customize your experience so that we can provide you with the information you need - when and where you need it. A cookie generated by spiritofchristmas.ca, for example, allows you to retrieve your Shopping Cart and address information on a return visit. Cookies do not collect this information, nor is your name, address or product information contained within the cookie itself. The cookie simply holds the "key" that, once read by our Web sites, unlocks this information.

Most browsers automatically accept cookies. However, you can disable cookies on your computer or have your browser notify you when you receive a new cookie by indicating this in the preferences or options menu in your browser. But because we rely on cookies to make the shopping experience easier and more tailored to your needs, your browser must be set to accept cookies before you can place an order.

Data Security is Important to Us Ensuring security online is an important part of our desire to respect your privacy. When you place orders for products, we offer the use of a secure server. Spiritofchristmas.ca uses SSL (secure sockets layer) to protect your credit card information. SSL encrypts all ordering information, such as your name and credit card number, so it can't be read in transit. In addition, all of the customer data we collect is protected against unauthorized access.

No data transmission over the Internet will be 100% secure. While we take steps to protect your personal information, we cannot guarantee the security of any information you transmit to us and you do so at your own risk. Upon receiving your transmission, we make all reasonable efforts to ensure its security on our systems. However, you are ultimately responsible for maintaining the secrecy of your username, passwords and/or any account information.

Protecting Children is a Priority Although The Spirit of Christmas websites are not intended for use by children, we're fully committed to protecting children who access our Web site. We don't knowingly collect any information from children.

Our Statement Doesn’t Apply to Other Web sites Third party Internet sites and services accessible through spiritofchristmas.ca have separate privacy and data collection practices that are beyond our control. While we try to work with third parties who share our views on privacy, we cannot assume responsibility or liability for their independent practices or actions. You're responsible for maintaining the secrecy of your passwords or any account information. We recommend that you carefully read each party’s Privacy Statement before agreeing to leave any personal information.

Disclosure of Your Information We make an effort to keep your personal information confidential. However, we may be required to disclose your information to the government or third parties under a valid legal request. For example, a criminal investigation or a lawful subpoena may force disclosure. This is true of every business.

Your Consent By using our Web site, you agree to let us collect and use information in a manner consistent with this Privacy Statement. If we decide to change our Privacy Statement, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we will disclose it. We will not use your information in a way not described in this current Privacy Statement without first providing you with an opportunity to opt-out or otherwise prevent the new uses.

Questions or Comments Should you have any further questions or comments about our Privacy Statement, please contact us:
By telephone: 403-762-2501

By e-mail: info@spiritofchristmas.ca

By mail: The Spirit of Christmas, Inc.,
133 Banff Ave Banff AB, Canada T1L 1C4

Effective Date November 7, 2008